Privacy policy

This policy explains how Warm Homes Nationwide Ltd ("we", "us") handles personal information collected through this website.

What we collect

When you request a quote we collect your property type, postcode, name, phone number, email address and, if you choose, the service you're interested in.

How we use it

• To contact you about your quote and arrange a survey
• To prepare and follow up on your quote
• To keep records of enquiries we've received

Our lawful basis is your consent and the steps needed before entering into a contract with you. We don't sell your details.

How long we keep it

We keep enquiry details only for as long as needed to deal with your request and meet any legal obligations.

Your rights

Under UK GDPR you can ask to access, correct or delete your data, or withdraw consent at any time. You can also complain to the Information Commissioner's Office (ico.org.uk).

Contact

To make a request about your data, please get in touch using the quote form and tell us what you need.